Since the Bitcoin price broke new all-time highs this year, there has been an increase in the number of fraud attempts targeting Antminer buyers.
Although most of these attempts fail, there have been reports of some users falling prey to these scams.
We are even more concerned for our users since one of our old servers containing our users’ information was compromised by unknown attackers last week. This could mean that you may be contacted by impostors who pretend to be SurnaBytes’s official representative or SurnaBytes‘s reseller to get payment from you for Crypto Miners that they cannot and will not deliver.
- We do not have any official distributor or reseller anywhere
We receive various queries about whether X or Y is an “official distributor” or “official partner” of Crypto Miner’s products simply because X or Y claims to be an “official distributor” or “official partner” of SurnaBytes. We have no official representatives or distributors in any country. This brings us to the following point.
- We only sell on www.surnabytes.com
Even if an Innosilicon or Bitmain or any other Manufacturer executive wanted to order a Crypto Miner, he or she has to place the order on SurnaBytes. There is no other way of ordering hardware from SurnaBytes. We will never send you an invoice on Skype or using a Gmail email address, both of which have been used by impostors to scam Antminer buyers before.
We have previously sold certain hardware models on www.newegg.com and, if we do so again, we will announce it on our site.
- Type the exact URL or save the correct URL
When you want to visit our website, please type www.surnabytes.com or https://surnabytes.com. You may bookmark these two websites to ensure you are not misled by a website that looks similar to our website and even has a URL that very closely resembles our real URL.
- The only invoice you should trust is the one automatically generated by SurnaBytes
We never send a wallet address or payment link manually on Skype or by email. All our invoices and payment instructions are automatically generated after you have placed an order there. If you fear that the email may not be genuine, you can also login to your SurnaBytes account to access the correct invoice or payment instructions.